About Mzansi Experience
Born from our passion to travel in Southern Africa, our dream is for you to experience the beauty of these regions on safari.
Mzansi Experience first open its doors in 2017, born from passion to share South Africa and surrounds in a unique way with travellers from all around the world. Owned & managed by travel and safari enthusiasts with a collective of over 60 years professional experience, Mzansi Experience is a small but highly revered Destination Management Company offering unforgettable safari experiences to our valued client. Our offices are based in Somerset West (Cape Town, Western Cape) and Pretoria (close to Johannesburg) in South Africa.
Our attention to detail and extensive customer service has set us apart from other small operators / DMCs. You can always expect honest and helpful advice from us! Our excellent client reviews of our safaris and tours confirm our dedication to deliver a memorable experience time after time! Every detail of every package has been expertly and carefully procured.
Mzansi Experience offers you the best value-for-money experiences in South Africa, Botswana, and its neighboring countries in southern Africa. We offer an exciting collection of Big 5 Safaris in the Kruger National Park, private reserve of the Greater Kruger National Park (incl Sabi Sands, Klaserie, Timbavati and Balule) and the Okavango Delta (incl Moremi Game Reserve, Kwhai Reserve and Boteti River). Recently we have added a custom tour department offering curated private safaris, and other options such as exclusive Garden Route tours.
All tours sold and represented by Mzansi Experience have been expertly designed and vetted to meet our high level of requirements, level of service and value-for-money. We understand that a unique safari experience does not have to carry an exorbitant price tag to deliver quality and authenticity – let us make your dream southern Africa safari happen at a fair cost.
We are your friendly Big 5 Safari & Adventure Tour Specialist in Southern Africa
Mzansi Experience has become a very popular safari specialist in quite a short timeframe. We believe that the secret to our success is our own passion for travel and safari experiences – we enjoy it in our free time too! We have camped in the open bush in Botswana, experienced numerous self-drive safaris all over southern Africa, and regularly visit the Kruger National Park. We just love the African bush and want to share these magnificent experiences with our guests.
The combination of experience in luxury travel, budget travel and Big 5 safaris, make for a powerful collective to give great advice for an unforgettable visit to our safari destinations – no matter your budget!
We believe in absolute honesty instead of just making a sale. We know and understand that travel is a highly personal choice to each individual and that it comes with a certain level of expectation. Once we know your specific requirements, we can get to work to offer the best suited option from our product stack. Sometimes we will give advice on why certain elements are not practical, giving you the ability to make an informed decision moving forward. Or – if necessary – we will even refer you to a better suited operator to ensure your expectation and budget is met. With us, you can always be assured of transparency about the entire process.
Once you book with us, you are also part of the family where we will provide complimentary travel advice on the rest of your visit to southern Africa (if applicable). We want you to have an unforgettable journey, and gladly help with recommendations along the way.
Our Industry Partners - All over the world
SafariBookings
SafariBookings is the world’s largest and leading authority for planning an African safari. Their online marketplace enables you to compare safari offers from 1,501 specialized tour operators. To ensure the reliability and high quality of our service, they check the registration papers of all tour operators, and we also have 44,963 consumer reviews written by people like you. You can read more at www.safaribookings.com
TourRadar
TourRadar is the world’s largest online travel agency for multi-day tours. Revolutionizing how multi-day tours are compared and purchased, TourRadar provides travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. TourRadar works with over 1,500 tour operators to offer more than 40,000 tours in over 200 countries. You can read more at www.tourradar.com
GetYourGuide
Our partnership with GetYourGuide serves as an important digital gateway for the modern, ‘on-the-go’ traveller. This collaboration isn’t just about bookings; it’s about visibility in the palm of the customer’s hand. It allows us to capture the growing market of spontaneous explorers who demand instant confirmation and paperless experiences. By joining this elite curated marketplace, we ensure that our premier tours are positioned as must-do highlights for anyone visiting the region, backed by the credibility of one of the world’s most trusted travel brands. You can read more about Get Your Guide here: www.getyourguide.com
BookAllSafaris by Tripaneer
Viator
Viator offers the largest collection of bookable tours, activities, attraction tickets, and things to do in destinations all across the globe. Travelers can browse and book unique experiences ranging from skip-the-line tickets, exclusive sightseeing tours and outdoor excursions, to cooking classes, winery and brewery day trips, hot air balloon rides, safaris, and more. You can read more at www.viator.com
Trip.com
Mzansi Experience has established a strategic partnership with Trip.com, a global leader in travel technology and one of the world’s largest online travel platforms. This partnership significantly extends our international reach, particularly within the rapidly growing Asian market. By integrating our inventory with their sophisticated booking ecosystem, we ensure our services are available to millions of verified travelers with real-time accuracy. This collaboration allows us to leverage Trip.com’s advanced data analytics and 24/7 global customer support to provide a seamless, world-class experience for our international guests from the moment they begin their search. Read more at trip.com
Roam
Trust My Travel
For your financial protection The Mzansi Experience is a member of Trust My Travel and our membership number is TMT58819. All client money, whether by bank transfer or card payment is paid into an independently managed Trust Account held at Barclays Bank in the UK. This means in the unlikely event of our financial failure you will receive a refund for the services you have paid for. Money is not received by us until all suppliers have been paid and you have completed your trip. You can read more at www.trustmytravel.com
SATIB
The Mzansi Experience has professional insurance cover with SATIB. SATIB pioneered cover for this industry nearly 25 years ago and continues to lead through innovation and regular consultations with clients and cover providers across Africa. Their established relationships with international and local insurers, intimate understanding of the industry, A+ rated insurer security, prompt claims settlement and efficient, personal service allows them to provide tailored products that ensure your business is secure. In addition to exceptional products and premier service, SATIB also provides clients with unique benefits such as the SATIB24 Crisis Call facility, specialist risk surveys, and access to property valuations capacity building and legal assistance. you can read more at www.satib.co.za
SATSA
The Southern Africa Tourism Services Association (SATSA) is a member-driven association that offers inbound tourism services companies the highest level of quality in the tourism industry. We strive to maintain our three key qualities in all of the work we do: credibility, value and authority. Using a SATSA member provides peace of mind for those who seek to do business with credible tourism partners. Members undergo a strict registration process and are required to sign and agree to abide by a Code of Conduct. The Mzansi Experience is a proud member of SATSA. you can read more at www.satsa.com
Tourist.com
Goranga
Goranga.com is all about creating your travel your way. It was started with a feel of connecting the traveler with the supplier of the destination country. At Goranga.com, we aim to make world readily accessible to you so that you can travel easy. Just imagine how convenient it would be to know that wherever you want to go, whatever you want to do it is just a few clicks away. Read more at www.goranga.com
bamba
bamba is the one stop solution for independent travellers in Latin America and around the world. bamba’s purpose is to make independent travel very easy. We help travellers by giving them the opportunity to create their own schedules, choose the route they want to follow and let them stay for as long as they want in each destination. Read more at www.bambatravel.com